FAQ
What types of products does Shinjuku Craft offer?
Shinjuku Craft specializes in a curated selection of stylish streetwear that reflects the vibrant essence of Japanese urban culture. Our offerings include standout pieces such as oversized outerwear jackets, urban jackets, and unique designs like the Shinjuku Wave Pants.
How can I determine my size for your clothing?
To ensure the best fit, we recommend consulting our size guide available on each product page. Our sizing charts provide detailed measurements for each item, allowing you to select the size that best fits your body dimensions.
What materials are used in your streetwear products?
Our streetwear is crafted from high-quality materials that prioritize both comfort and durability. We utilize a blend of cotton, polyester, and other fabrics to create garments that are not only stylish but also functional for everyday wear.
How often do you release new collections?
Shinjuku Craft is committed to staying at the forefront of fashion trends. We typically release new collections seasonally, with updates occurring approximately every three months to reflect the latest in Japanese street fashion.
What is your return policy?
We understand that sometimes a product may not meet your expectations. Our return policy allows for returns within 30 days of purchase, provided the items are in their original condition with tags attached. Please refer to our website for detailed instructions on the return process.
Do you offer international shipping?
Yes, Shinjuku Craft offers international shipping to various countries. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more information on rates and estimated delivery times.
How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team via the contact form on our website or by emailing us directly. We aim to respond to all inquiries within 24 hours.
Are there any care instructions for your clothing?
To maintain the quality and longevity of your Shinjuku Craft garments, we recommend following the care instructions provided on the label of each item. Generally, machine wash in cold water and tumble dry on low heat are advisable for most of our products.
